Pausing and stopping.

You can pause

You can pause Dylan any time, and unused credit stays on your account. Your deposit and credit are explained in Deposits and credits.

When Dylan pauses

On his own, he acts for only two reasons: to protect you (pacing, pausing, keeping your do-not-contact list), or to carry out what you already approved.

The stop rule is one case. If 1,000 contacts bring no positive reply, Dylan pauses, tells you what he heard and proposes a new angle. Approve it, or leave with your deposit.

A reply stops sending to that person

The moment a reply is read, every further scheduled email to that person stops, by rule, before any AI sees it.

If an AI misread "please stop" as interest, the mistake could not be taken back, so the stop does not depend on reading at all. Only then does Dylan read the reply: he answers routine questions and hands pricing, legal matters and complaints to your team.

Anyone Dylan writes to can also leave their address or their company's domain with us, and no client of his will write to them again. Opt-outs and rights explains how.