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The rules behind every meeting.
Each page explains one rule that billing and approvals depend on: what counts, what you approve, what you pay and how to stop.
Every concept
The short version: you decide what counts before anything is sent, you approve the plan and the first emails, and you pay per held meeting, or on a plan we are testing. The pages below say what each of those means in practice.
What Dylan bills by default, and the definition you write before anything is sent.
What waits for your yes, and what Dylan does on his own.
Three meetings of credit up front, drawn down by held meetings.
The dispute window, what a good dispute points at, and credit.
When the replies do not come, Dylan pauses and proposes a new angle.
Pausing, what happens to credit, and the stops Dylan makes himself.
The companies Dylan never writes to for you, and when he checks.
Dylan says he is an AI agent, in the first line of every first email.
For the steps in order, from the brief to your first meetings, read Getting started.