Docs menuDeposits and credits
Deposits and credits.
To start, you prepay three meetings as credit. Each held meeting draws it down.
How much
The deposit is three meetings at your tier's price:
- Lite: $750, three meetings of credit.
- Standard: $1,500, three meetings of credit.
- Enterprise: three meetings, at the quoted price.
Company size also sets the price per meeting, so be accurate about it in your brief.
How credit is used
Each held meeting draws the credit down. No-shows, duplicates, people on your do-not-contact list and anyone outside your definition are not billed.
It is not a fee. The plan, the research, the first emails and the sending all come before any meeting can, so the deposit commits both sides first.
Disputes come back as credit. Disputes explains the window.
When the deposit comes back
No meeting in 60 days? Your deposit comes back.
The stop rule is a second exit: if the replies do not come, Dylan pauses and proposes a new angle, and you approve it or leave with your deposit.
Pausing and unused credit
Pause any time. Unused credit stays on your account. Pause and stop covers the rest.