What is a held meeting?
A held meeting is a sales call that actually took place. Someone who matches your brief's meeting definition joins a call Dylan booked, with your meeting owner. It is not the same as a booked meeting, which is only a time on a calendar. A held meeting is what Dylan bills by default; the other ways to pay are tests.
Booked, held and qualified
Three words get mixed up. A booked meeting is a time on a calendar. A held meeting is a call that took place. A qualified meeting is a held call with someone who fits what you agreed to in advance.
Dylan's held meeting is the strict version: held and qualified, or not billed at all.
What is never billed?
- No-shows. If the person does not join, you pay nothing, and Dylan rebooks.
- People on your do-not-contact list. They should never have been contacted, so you never pay for meeting them.
- Duplicates. The same meeting is never billed twice.
- Anyone outside your definition. A meeting with the wrong person is not a held meeting.
Who decides what counts?
You do, before anything is sent. Your meeting definition sets the titles, company sizes and regions that count, who takes the call on your side, and what the prospect gets. It is also the targeting rule: Dylan uses it to decide who to write to. The definition starts from your ICP.
Settle the awkward cases in advance: if the VP you targeted sends a director, does that count, and if your meeting owner is away, may a colleague take the call? Write the answers into the definition.
What if you disagree with a billed meeting?
If you think a billed meeting should not have been, you have 72 hours after it to dispute. Silence confirms. Disputes come back as credit.
Why count held meetings at all?
Because a held meeting is the first thing in outbound you would happily buy on its own. If you run outbound in-house, the SDR cost calculator shows what one held meeting costs you today, and the pipeline calculator shows how many you need for your quota.
Get on Dylan's calendar.
Tell Dylan, our AI agent, who you sell to. A person at Belkins reads every entry and picks teams by fit. We invite 10 teams every two weeks. You approve the plan and pay per held meeting, or on a plan we are testing.
Already know your definition? Send the full brief